Inspection Report
IHOP
5020 E RAY RD PHOENIX AZ 85044
FD-02647
Food Establishment - Eating & Drinking
Food Routine Inspection
4/22/2024
B
1
Completed
Violations
Violation #: 8
Description: Hands Clean and Properly Washed
Comments:
PRIORITY VIOLATION-2-301.14, P: When to Wash. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4573/AMC-Toolbox---Handwashing.-----Employee bagging shredded cheese in the prep area handled their personal drink at the mouth piece area, then continued bagging cheese without changing gloves and washing hands. Employee in the cookline area handled raw shell eggs and raw chicken, then changed gloves, and when to handle bread and pancakes without washing hands. Same employee handled an in use oil container after handling the raw chicken without changing gloves or washing hands. This same employee was observed rubbing hands on shirt multiple times, then while handling food items without changing gloves and washing hands. Second employee in the cookline area handled/cracked raw shell eggs, then changed gloves without washing hands, and went to handle in use spatula and clean plates. The second employee handled the knobs on the stove before removing the soiled gloves. All employees were asked to wash hand when changing tasks. Ensure that employees wash hands often enough during food preparation to prevent cross contamination and when changing tasks. After discussion with the person in charge, it has been determined that the root cause of the violation was training staff and a verification breakdown which resulted in the violation.
Correct By: Corrected At Time Of Inspection
Violation #: 10
Description: Adequate Handwashing Sinks, Properly Supplied and Accessible
Comments:
Priority Foundation-6-301.12, Pf: Hand Drying Provision. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4573/AMC-Toolbox---Handwashing.----No paper towels or hand drying device available at the hand wash sink in the server pass thru area. Manager provided paper towels. Ensure that all hand wash sinks have paper towels or hand drying device available at all times. After discussion with the person in charge, it has been determined that the root cause of the violation was training staff and a verification breakdown which resulted in the violation.
Correct By: Corrected At Time Of Inspection
Violation #: 40
Description: Personal Cleanliness
Comments:
Core-2-303.11, C: Prohibition-Jewelry---The employees in the cookline area cooking and preparing food items while wearing long dangling bracelets. Ensure that employees preparing food items limit jewelry items to just a plain band.
Correct By: Correct Prior To Next Routine Inspection
Violation #: 43
Repeat Violation
Description: In-Use Utensils; Properly Stored
Comments:
Core-3-304.12 , C: In-Use Utensils, Between-Use Storage-----Utensils stored in the dipper well and in a cup with standing water in the server pass thru area without water running. PIC removed the utensil from the dipper well and cup and stated that the utensils and container would be placed in the heated well. Ensure that in use food/ice-dispensing utensils are properly stored between uses.
Correct By: Corrected At Time Of Inspection,Repeat Violations: 2nd
Violation #: 55
Description: Physical Facilities Installed, Maintained, and Clean
Comments:
Core-6-501.11, C: Repairing-Premises, Structures, Attachments, and Fixtures-Methods-----There area multiple holes in the walls under the dump sink, in the storage room hall area, and in the cookline under the handwash sink. The FRP on the walls in the ware wash area and next to the dump sink are separating and bulging. There is holes and missing coving behind the soda syrups and in front of the walk in freezer. Ensure that the walls and coving ares repaired properly to a smooth and easily cleanable surface.
Correct By: Correct Prior To Next Routine Inspection
Violation #: 56
Description: Adequate Ventilation and Lighting; Designated Areas Used
Comments:
Core-6-303.11, C: Intensity-Lighting----No light available in walk in freezer. Manager stated that light be scheduled to be repaired or replaced. Ensure that adequate lighting is provided.
Correct By: Correct Prior To Next Routine Inspection
Comments/Details
Discussed proper cooking temperatures, cold holding temperatures, when to wash hands. Provided temperature and when to wash hands handouts.
Emailed the inspection report.
No County legal action will result from this inspection.
On July 1st, 2023, the Environmental Services Department started emailing permit card(s) and permit invoice(s) to permittees. We need a current and accurate email address on file to ensure you receive a copy of your permit card and invoice(s) upon renewal.
If you are unsure whether your email address is accurate, you may:
• Contact your inspector using the phone number or email on your last inspection report to review, or
• Contact the Department using the email addresses below,
o Envquickservicerestaurants@maricopa.gov (facilities such as fast-food)
o Envfullservicerestaurants@maricopa.gov (facilities that are full-service restaurants)
o Envretailgrocery@maricopa.gov (facilities like grocery stores or retail food markets)
o Envspecialtyprograms@maricopa.gov (mobile food/special events/plan review)
If you need to update your email address and/or other contact information, please submit an administrative change request form at the below website
https://www.maricopa.gov/FormCenter/Environmental-Services-16/Administrative-Change-Request-Form-181.
Award: B,Signer: Jose T.
"A" for Food Safety
Through our grading system, Maricopa County Environmental Services Department provides at-a-glance indications of how food establishments perform during food safety inspections. This system is designed to grade food establishments in terms of food safety requirements and provide recognition to those who choose to participate.
How does it work?
The issuance of grade cards to food establishments is based on voluntary participation. The person in charge, who is present during the inspection, will be asked whether they would like to participate in the Grading System. This will be decided prior to each inspection. If an establishment does not participate in the Grading System, Not Participating or NP will appear on the inspection report, and the inspection will still occur. If an establishment does participate, a grade of A, B, C, or D will be determined at the conclusion of the inspection using the Grading System chart below. Participating establishments will then be provided with a grade card that can be posted in the establishment. The status of the establishment’s grade will also appear on the Restaurant Ratings page of the department’s website.
How can I determine the grade?
The Grading System chart can be used to determine grades earned for establishments that do not participate. Grades are determined by the number of Priority and Priority Foundation violations received at the time of inspection. Violation types are defined in general terms below.
Definitions
- Priority Violation
- Major violation that directly contributes to increasing the risk of foodborne illness or injury (e.g. Food employees do not properly wash hands when required).
- Priority Foundation Violation
- Minor violation that does not directly contribute to an increased risk of foodborne illness but failure to correct this violation may lead to the occurrence of a priority violation. For example, hand washing soap and paper towels not available at hand wash sink (may lead directly to food employees not properly washing hands when required).
- Core Violation
- Minor violation that relates to general maintenance and sanitation (e.g. No sign reminding employees to wash hands).
- Cutting Edge Program
- All county food-related establishments can partner with Maricopa County to implement a proactive approach to reducing foodborne illness risk factors by implementing food safety systems that include policies, training, and verification processes. Partners enrolled in the Cutting Edge Program receive an A+ when an A is earned.
| Violation Category | Grade A | Grade B | Grade B | Grade B | Grade B | Grade B | Grade B | Grade B | Grade C | Grade C | Grade C | Grade C | Grade C | Grade C | Grade D | Grade D |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Priority | 0 | 0 | 0 | 0 | 0 | 1 | 1 | 1 | 0 | 1 | 1 | 2 | 2 | 2 | more than 2 | more than 3 |
| Priority Foundation | 0 | 1 | 2 | 3 | 4 | 0 | 1 | 2 | 5 | 3 | 4 | 0 | 1 | 2 | more than 3 | more than 0 |
Any legal action for a pattern of non-compliance or permit suspension results in a D.