Inspection Report
Jack in the Box
2520 W GLENDALE AVE PHOENIX AZ 85051
FD-06629
Food Establishment - Eating & Drinking
CI Food Routine Inspection
1/9/2025
Not Participating
1
Completed
Violations
Violation #: 2
Description: Certified Food Protection Manager
Comments:
No person on duty able to provide a food manager certification at time of inspection. Person in charge to speak with management about scheduling exam. Person in charge able to accurately answer questions regarding: sanitizer strength, time as a control, and handwashing,
2-102.12(A) - Core: Certified Food Protection Manager. For a permanent fix to this violation, check out these resources on our website. https://www.maricopa.gov/5114/Food-Restaurants Addl Notes: Corrective Action: Correct prior to next routine inspection. Predefined Comment: A Certified Food Protection Manager (CFPM) is required to be on the premises during all hours of operation.
Violation #: 16
Repeat Violation
Description: Food-Contact Surfaces: Cleaned and Sanitized
Comments:
Observed ice machine with a buildup of organic matter on exterior panel of
chute. Predefined Comment: All food-contact surfaces must be cleaned to sight and touch. Person in charge to
increase cleaning frequency of unit. SECOND CONSECUTIVE VIOLATION
4-602.11 (E) - Core: Equipment Food - Contact Surfaces and Utensils-Frequency; Non-TCS. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4574/AMC-Toolbox---Food-Contact-Surfaces. Addl Notes: Corrective Action: Correct prior to next routine inspection.
Violation #: 24
Description: Time as a Public Health Control: Procedures and Records
Comments:
Observed shredded lettuce, sliced cheese, and sliced tomatoes without stickers indicating times for discard. Person in charge stated food was placed in areas over 4 hours prior to inspection. Person in charge discarded items, placed new product out with correct times for discard.
PRIORITY VIOLATION-3-501.19 (B1,3-4; C1,4-5) - Priority: Time as a Public Health Control; Temperature, Discarded. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4125/Food-SafetyOperator-Resources.
Addl Notes: Corrective Action: Corrected at time of inspection. Predefined Comment: All TCS foods being held under time as a control were properly time stamped at time of inspection. Predefined Comment: Time as a Public Health Control requires written procedures detailing process for Time as a Public Health Control and time-stamping for items actively held under Time as a Public Health Control.
Violation #: 48
Repeat Violation
Description: Warewashing Facilities, Installed, Maintained, Used, Test Strips
Comments:
Observed excessive buildup of food residue on the inside and outside of
mechanical warewashing machine. Extending to the surrounding walls and floors of area. A WAREWASHING
machine shall be cleaned: (A) Before use; (B) Throughout the day at a frequency necessary to prevent
recontamination of EQUIPMENT and UTENSILS and to ensure that the EQUIPMENT performs its intended function;
and (C) If used, at least every 24 hours. Person in charge to assign cleaning to routine log. SECOND CONSECUTIVE VIOLATION
4-501.14 - Core: Warewashing Equipment, Cleaning Frequency Addl Notes: Corrective Action: Correct prior to next routine inspection.
Violation #: 53
Description: Toilet Facilities: Properly Constructed, Supplied, Clean
Comments:
Cermaic in basin of urinal in men's restroom deteriorating, causing aggregate underneath to be exposed. All areas must be smooth an easily cleanable. Person in charge to place a work order.
5-203.12 - Core: Toilets and Urinals Addl Notes: Corrective Action: Correct prior to next routine inspection.
Violation #: 55
Description: Physical Facilities Installed, Maintained, and Clean
Comments:
Observed walk-in refrigerator main door with uneven plate for wheel latch and reach-in window door without magnetization, causing unit doors to remain open. Several tiles in walk-in unit and facility floor and along walls, cracked and missing, causing gaps and uneven cleaning surfaces.
Occasional overflow of drain underneath ice machine due to 3 compartment sink and ware washing machine.
Predefined Comment: All equpiment, floors, walls, and ceilings must be maintained and repaired such that it is
smooth and easily cleanable. Repair physical facility prior to next routine inspection. SECOND CONSECUTIVE VIOLATION
6-501.11 - Core: Repairing -Premises, Structures, Attachments, and Fixtures-Methods Addl Notes: Corrective Action: Correct prior to next routine inspection. Predefined Comment: Physical facility must be maintained in good repair at all times. Repair physical facility prior to next routine inspection.
Comments/Details
Predefined Comment: No County legal action will result from this inspection.
Discussed establishment procedure regarding: glove usage, drain at 3-compartment sink, sanitizing food contact surfaces, cleaning frequency of utensils
"A" for Food Safety
Through our grading system, Maricopa County Environmental Services Department provides at-a-glance indications of how food establishments perform during food safety inspections. This system is designed to grade food establishments in terms of food safety requirements and provide recognition to those who choose to participate.
How does it work?
The issuance of grade cards to food establishments is based on voluntary participation. The person in charge, who is present during the inspection, will be asked whether they would like to participate in the Grading System. This will be decided prior to each inspection. If an establishment does not participate in the Grading System, Not Participating or NP will appear on the inspection report, and the inspection will still occur. If an establishment does participate, a grade of A, B, C, or D will be determined at the conclusion of the inspection using the Grading System chart below. Participating establishments will then be provided with a grade card that can be posted in the establishment. The status of the establishment’s grade will also appear on the Restaurant Ratings page of the department’s website.
How can I determine the grade?
The Grading System chart can be used to determine grades earned for establishments that do not participate. Grades are determined by the number of Priority and Priority Foundation violations received at the time of inspection. Violation types are defined in general terms below.
Definitions
- Priority Violation
- Major violation that directly contributes to increasing the risk of foodborne illness or injury (e.g. Food employees do not properly wash hands when required).
- Priority Foundation Violation
- Minor violation that does not directly contribute to an increased risk of foodborne illness but failure to correct this violation may lead to the occurrence of a priority violation. For example, hand washing soap and paper towels not available at hand wash sink (may lead directly to food employees not properly washing hands when required).
- Core Violation
- Minor violation that relates to general maintenance and sanitation (e.g. No sign reminding employees to wash hands).
- Cutting Edge Program
- All county food-related establishments can partner with Maricopa County to implement a proactive approach to reducing foodborne illness risk factors by implementing food safety systems that include policies, training, and verification processes. Partners enrolled in the Cutting Edge Program receive an A+ when an A is earned.
| Violation Category | Grade A | Grade B | Grade B | Grade B | Grade B | Grade B | Grade B | Grade B | Grade C | Grade C | Grade C | Grade C | Grade C | Grade C | Grade D | Grade D |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Priority | 0 | 0 | 0 | 0 | 0 | 1 | 1 | 1 | 0 | 1 | 1 | 2 | 2 | 2 | more than 2 | more than 3 |
| Priority Foundation | 0 | 1 | 2 | 3 | 4 | 0 | 1 | 2 | 5 | 3 | 4 | 0 | 1 | 2 | more than 3 | more than 0 |
Any legal action for a pattern of non-compliance or permit suspension results in a D.