Inspection Report
The Charlen Cafe DBA Diner 50
1002 S 19TH AVE PHOENIX AZ 85009
FD-38467
Food Establishment - Eating & Drinking
Food Routine Inspection
3/23/2026
Not Participating
0
Re-inspection required
Violations
Violation #: 8
Description: Hands Clean and Properly Washed
Comments:
2-301.15 - Priority Foundation: Where to Wash. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4573/AMC-Toolbox: Handwashing. Addl Notes: Employee at time of inspection did not adequately wash hands upon changing gloves when switching from a cleaning task to cooking food. Discussed with employee hands shall be adequately wash hands upon changing gloves. Employee proceeded to use 3-compartment sink for hand washing instead of hand sink and did not wash hands for minimum 20seconds. Discussed to use designated hand sink and wash with soap and warm water (100*F) minimum 20 seconds. Reference violation #10 for interim hand washing sink. Informed employee to properly wash hands minimum 20 seconds at interim hand sink and when changing tasks. Corrective Action: Correct prior to re-inspection.
Violation #: 10
Description: Adequate Handwashing Sinks, Properly Supplied and Accessible
Comments:
5-203.11 - Priority Foundation: Handwashing Sinks - Numbers and Capacities. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4573/AMC-Toolbox: Handwashing. Addl Notes: Observed plumbing backup issues at floor sink directly plumbed to primary hand sink in rear kitchen area. Discussed, hand sink shall be fully functional with adequate plumbing and discharge of waste water and fully stocked with soap and paper towels. Discussed in interim to use prep-sink as hand sink until necessary plumbing repairs are made to hand sink in rear kitchen area. Operator proceeded to stock prep-sink with soap and paper towels. A re-inspection will be conducted by 4/2/26 to verify hand sink backup issues are permanently repaired. Corrective Action: Correct prior to re-inspection.
Violation #: 51
Description: Plumbing Installed; Proper Backflow Devices
Comments:
5-205.15 (B) - Core: System Maintained in Good Repair; Maintained Addl Notes: Observed sewage back up at floor sink located by rear door and hand sink. Hand sink was turned on at time of inspection and noticed to cause backup into floor sink. Reference hand sink violation #10. Hand sink will not be used until violation #10 is corrected and long-term solution is found. Observed leaks in plumbing lines under main three compartment sink and under prep-sink. Ensure to repair leaks to prevent harborage of water and growing bacteria. A re-inspection will conducted on 4/2/26. Corrective Action: Correct prior to re-inspection.
Comments/Details
Predefined Comment: No County legal action will result from this inspection.
A re-inspection will be conducted on 4/2/26 to verify corrections to items noted on this report.
Discussed cleaning frequency of kitchen, clear separation for any equipment used with operations related to adjacent suit and ensure outdoor areas are cleaned and maintained.
"A" for Food Safety
Through our grading system, Maricopa County Environmental Services Department provides at-a-glance indications of how food establishments perform during food safety inspections. This system is designed to grade food establishments in terms of food safety requirements and provide recognition to those who choose to participate.
How does it work?
The issuance of grade cards to food establishments is based on voluntary participation. The person in charge, who is present during the inspection, will be asked whether they would like to participate in the Grading System. This will be decided prior to each inspection. If an establishment does not participate in the Grading System, Not Participating or NP will appear on the inspection report, and the inspection will still occur. If an establishment does participate, a grade of A, B, C, or D will be determined at the conclusion of the inspection using the Grading System chart below. Participating establishments will then be provided with a grade card that can be posted in the establishment. The status of the establishment’s grade will also appear on the Restaurant Ratings page of the department’s website.
How can I determine the grade?
The Grading System chart can be used to determine grades earned for establishments that do not participate. Grades are determined by the number of Priority and Priority Foundation violations received at the time of inspection. Violation types are defined in general terms below.
Definitions
- Priority Violation
- Major violation that directly contributes to increasing the risk of foodborne illness or injury (e.g. Food employees do not properly wash hands when required).
- Priority Foundation Violation
- Minor violation that does not directly contribute to an increased risk of foodborne illness but failure to correct this violation may lead to the occurrence of a priority violation. For example, hand washing soap and paper towels not available at hand wash sink (may lead directly to food employees not properly washing hands when required).
- Core Violation
- Minor violation that relates to general maintenance and sanitation (e.g. No sign reminding employees to wash hands).
- Cutting Edge Program
- All county food-related establishments can partner with Maricopa County to implement a proactive approach to reducing foodborne illness risk factors by implementing food safety systems that include policies, training, and verification processes. Partners enrolled in the Cutting Edge Program receive an A+ when an A is earned.
| Violation Category | Grade A | Grade B | Grade B | Grade B | Grade B | Grade B | Grade B | Grade B | Grade C | Grade C | Grade C | Grade C | Grade C | Grade C | Grade D | Grade D |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Priority | 0 | 0 | 0 | 0 | 0 | 1 | 1 | 1 | 0 | 1 | 1 | 2 | 2 | 2 | more than 2 | more than 3 |
| Priority Foundation | 0 | 1 | 2 | 3 | 4 | 0 | 1 | 2 | 5 | 3 | 4 | 0 | 1 | 2 | more than 3 | more than 0 |
Any legal action for a pattern of non-compliance or permit suspension results in a D.