Inspection Report

Business Name
Hope Lives - Viva La Esperanza

Business Address
1551 W VAN BUREN ST PHOENIX AZ 85007

Permit Number
FD-58897

Permit Type
Food Establishment - Eating & Drinking

Inspection Purpose
Food Routine Inspection

Inspection Date
4/5/2024

Grade
B

Priority Violation
0

Inspection Status
Completed

Violations

Violation #: 15

Description: Food Separated and Protected

Comments:

Core-3-302.11 (A3-8) , C: Packaged and Unpackaged Food-Separation, Packaging, and Segregation; General Food Protection. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4621/AMC-Toolbox---Cross-Contamination.----During inspection in reach in refrigerator, observed multiple containers of packaged raw eggs stored in a rack above multiple enclosed gallons of milk. Upon request, items were re-arranged in the reach in refrigerator, placing multiple containers of raw eggs in the rack below the enclosed containers of milk. Ensure to follow proper food separation at all times, to prevent cross contamination.

Correct By: Corrected At Time Of Inspection

Violation #: 38

Repeat Violation

Description: Insects, Rodents and Animals not Present

Comments:

Core-6-501.112, C: Removing Dead or Trapped Birds, Insects, Rodents and other Pest--During inspection observed 2 dead roaches on the floors near the exit door. The facility also has dead roaches (more than 5) near the wall of the cook-line. Per the person, the dead roaches in the establishment will be removed. Please ensure the establishment is maintained free of pest or evidence of pest at all times.

Correct By: Correct Prior To Next Routine Inspection,Repeat Violations: 1st

Violation #: 48

Description: Warewashing Facilities, Installed, Maintained, Used, Test Strips

Comments:

Priority Foundation-4-302.14, Pf: Sanitizing Solutions, Testing Devices. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4574/AMC-Toolbox---Food-Contact-Surfaces.---Establishment is using chlorine sanitizer at the ware-washing station and to clean & sanitize items/equipment without having chlorine test strips onsite. Per the person in charge they will obtain chlorine test strips for the establishment. Please ensure to have the chlorine test strips to test and verify chemical sanitizing solutions to ensure they are used at the appropriate concentration. A re-inspection will occur for this violation in 10 days.

Correct By: Correct Prior To Reinspection

Violation #: 55

Repeat Violation

Description: Physical Facilities Installed, Maintained, and Clean

Comments:

Core-6-501.12, C: Cleaning, Frequency and Restrictions--During inspection observed debris/residue located on the walls near the dry storage area and near the cookline. Per the person in charge the specified areas would be cleaned. Please ensure to maintain physical facility clean at all times.

Correct By: Correct Prior To Next Routine Inspection,Repeat Violations: 2nd

Comments/Details

This establishment received a(n) B Grade and had 0 Priority, 1 Priority Foundation violations on this inspection.
No County legal action will result from this inspection.
Inspection report provided via email; confirmed delivery onsite
*Discussed/reviewed thermometer calibration*

The Environmental Services Department will begin emailing permit card(s) and permit invoice(s) to permittees in the coming months. We need a current and accurate email address on file to ensure you receive a copy of your permit card and invoice(s) upon renewal.
If you are unsure whether your email address is accurate, you may:
• Contact your inspector using the phone number or email on your last inspection report to review, or
• Contact the Department using the email addresses below,
o Envquickservicerestaurants@maricopa.gov (facilities such as fast-food)
o Envfullservicerestaurants@maricopa.gov (facilities that are full-service restaurants)
o Envretailgrocery@maricopa.gov (facilities like grocery stores or retail food markets)
o Envspecialtyprograms@maricopa.gov (mobile food/special events/plan review)
Note: If you need to update your email address and/or other contact information, please submit an administrative change request form at the below website https://www.maricopa.gov/FormCenter/Environmental-Services-16/Administrative-Change-Request-Form-181 or call 602-506-6824.

Award: B,Review Complete: CHECKED,Review Notes: QA,Signer: Lizett Regalado

"A" for Food Safety

Through our grading system, Maricopa County Environmental Services Department provides at-a-glance indications of how food establishments perform during food safety inspections. This system is designed to grade food establishments in terms of food safety requirements and provide recognition to those who choose to participate.

How does it work?

The issuance of grade cards to food establishments is based on voluntary participation. The person in charge, who is present during the inspection, will be asked whether they would like to participate in the Grading System. This will be decided prior to each inspection. If an establishment does not participate in the Grading System, Not Participating or NP will appear on the inspection report, and the inspection will still occur. If an establishment does participate, a grade of A, B, C, or D will be determined at the conclusion of the inspection using the Grading System chart below. Participating establishments will then be provided with a grade card that can be posted in the establishment. The status of the establishment’s grade will also appear on the Restaurant Ratings page of the department’s website.

How can I determine the grade?

The Grading System chart can be used to determine grades earned for establishments that do not participate. Grades are determined by the number of Priority and Priority Foundation violations received at the time of inspection. Violation types are defined in general terms below.

Definitions

Priority Violation: Major violation that directly contributes to increasing the risk of foodborne illness or injury (e.g. Food employees do not properly wash hands when required).
Priority Foundation Violation: Minor violation that does not directly contribute to an increased risk of foodborne illness but failure to correct this violation may lead to the occurrence of a priority violation. For example, hand washing soap and paper towels not available at hand wash sink (may lead directly to food employees not properly washing hands when required).
Core Violation: Minor violation that relates to general maintenance and sanitation (e.g. No sign reminding employees to wash hands).
Cutting Edge Program: All county food-related establishments can partner with Maricopa County to implement a proactive approach to reducing foodborne illness risk factors by implementing food safety systems that include policies, training, and verification processes. Partners enrolled in the Cutting Edge Program receive an A+ when an A is earned.

Grading System The matrix below is used to grade food inspections under the voluntary grading system.
Violation Category	Grade A	Grade B	Grade B	Grade B	Grade B	Grade B	Grade B	Grade B	Grade C	Grade C	Grade C	Grade C	Grade C	Grade C	Grade D	Grade D
Priority	0	0	0	0	0	1	1	1	0	1	1	2	2	2	more than 2	more than 3
Priority Foundation	0	1	2	3	4	0	1	2	5	3	4	0	1	2	more than 3	more than 0

Any legal action for a pattern of non-compliance or permit suspension results in a D.