Inspection Report
Hello Vietnam
2922 N HAYDEN RD SCOTTSDALE AZ 85251
FD-78994
Food Establishment - Eating & Drinking
Food Routine Inspection
4/4/2024
Not Participating
1
Completed
Violations
Violation #: 20
Description: Proper Cooling Time and Temperatures
Comments:
PRIORITY VIOLATION-3-501.14, P: Cooling. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4617/AMC-Toolbox---Cooling.
Observed 3 large 60 liter pots of beef broth. Beef broth was made in-house yesterday and placed in the walk in cooler to cool around 5 pm yesterday. Broth was still at 50-52*F today at 11:30am. Cooling Temperature/time controlled for safety (TCS) foods is required to be completed, below 41*F, within 6 hours of cooling. Per manager, no temperatures of the broth were taken this morning. Broth was embargoed.
Correct By: Corrected At Time Of Inspection
Violation #: 28
Description: Toxic Substances Properly Identified, Stored, and Used; Held for Retail Sale, Properly Stored
Comments:
Priority Foundation-7-202.11, Pf: Restriction-Presence and Use
In the ice maker room by the tea/boba bar, observed a bottle of "Home Roach Killer" stored on the floor under the handwashing sink. All pesticides must be used by certified applicators only. Pesticide was removed from establishment.
Correct By: Corrected At Time Of Inspection
Violation #: 38
Description: Insects, Rodents and Animals not Present
Comments:
Priority Foundation-6-501.111 (C), Pf: Controlling Pests; Approved Trapping Methods/Existence
By the back door, observed 20+ long slender insects going in and out of the wall/floor junction. By the same back door, observed a plastic crate being used to raise large boxes of dry noodles off the ground. In the crate, observed 30+ Roaches in different life stages crawling in and out of the crate, on the box of dry, prepackaged noodle, and in the surrounding boxes. Roaches were localized to the back door area. Establishment must remain free of pests. Reviewed pest control with manager. Inspector will follow up in 10 days to verify establishment is free of pests.
Correct By: Correct Prior To Reinspection
Violation #: 43
Description: In-Use Utensils; Properly Stored
Comments:
Core-3-304.12 , C: In-Use Utensils, Between-Use Storage
In the back prep area, observed 4 knives being stored between the wall and prep table with the wall being visibly dirty. In the kitchen, observed 2 knives being stored between the cold holding cooler and prep table with the cooler being visibly dirty. All knives were removed and sent to be washed. Utensils should be stored in clean safe areas between uses.
Correct By: Corrected At Time Of Inspection
Violation #: 51
Repeat Violation
Description: Plumbing Installed; Proper Backflow Devices
Comments:
Core-5-205.15 (B), C: System Maintained in Good Repair; Maintained
In the kitchen, observed the handwashing sink leaking with a steady stream while turned off. In the back cooking area, observed the food prep sink without hot water and the drain leaking into a pan. All plumbing must be kept in good repair. Please have sinks repaired.
Correct By: Correct Prior To Next Routine Inspection,Repeat Violations: 4th
Violation #: 55
Repeat Violation
Description: Physical Facilities Installed, Maintained, and Clean
Comments:
Core-6-501.12, C: Cleaning, Frequency and Restrictions
Observed grease build up on the walls and floors around the cooking equipment in the kitchen and back cooking area. Walls and floors should be cleaned as frequently as needed to prevent build up of grease and food. Please have these areas cleaned more frequently.
Correct By: Correct Prior To Next Routine Inspection,Repeat Violations: 2nd
Comments/Details
At time of inspection no certified food manager (CFM) was on the premises. A CFM Must be on the premises at all times of operation. Please have a CFM present for the next inspection. This is the 6th repeat of this violation.
This establishment is not participating in the award program at this time and had 1 Priority, 2 Priority Foundation violations on this inspection.
No County legal action will result from this inspection.
Inspection report emailed.
Notes;
Re-inspection for the pest activity will be scheduled for Monday, 4/15
Discussed cooling methods.
Discussed monitoring dishwashing machine.
On July 1st, 2023, the Environmental Services Department started emailing permit card(s) and permit invoice(s) to permittees. We need a current and accurate email address on file to ensure you receive a copy of your permit card and invoice(s) upon renewal.
If you are unsure whether your email address is accurate, you may:
• Contact your inspector using the phone number or email on your last inspection report to review, or
• Contact the Department using the email addresses below,
o Envquickservicerestaurants@maricopa.gov (facilities such as fast-food)
o Envfullservicerestaurants@maricopa.gov (facilities that are full-service restaurants)
o Envretailgrocery@maricopa.gov (facilities like grocery stores or retail food markets)
o Envspecialtyprograms@maricopa.gov (mobile food/special events/plan review)
If you need to update your email address and/or other contact information, please submit an administrative change request form at the below website
https://www.maricopa.gov/FormCenter/Environmental-Services-16/Administrative-Change-Request-Form-181.
Award: Not Participating,Embargo Lbs: 400,Food Manager Licenses: 0,Signer: Phong N.
"A" for Food Safety
Through our grading system, Maricopa County Environmental Services Department provides at-a-glance indications of how food establishments perform during food safety inspections. This system is designed to grade food establishments in terms of food safety requirements and provide recognition to those who choose to participate.
How does it work?
The issuance of grade cards to food establishments is based on voluntary participation. The person in charge, who is present during the inspection, will be asked whether they would like to participate in the Grading System. This will be decided prior to each inspection. If an establishment does not participate in the Grading System, Not Participating or NP will appear on the inspection report, and the inspection will still occur. If an establishment does participate, a grade of A, B, C, or D will be determined at the conclusion of the inspection using the Grading System chart below. Participating establishments will then be provided with a grade card that can be posted in the establishment. The status of the establishment’s grade will also appear on the Restaurant Ratings page of the department’s website.
How can I determine the grade?
The Grading System chart can be used to determine grades earned for establishments that do not participate. Grades are determined by the number of Priority and Priority Foundation violations received at the time of inspection. Violation types are defined in general terms below.
Definitions
- Priority Violation
- Major violation that directly contributes to increasing the risk of foodborne illness or injury (e.g. Food employees do not properly wash hands when required).
- Priority Foundation Violation
- Minor violation that does not directly contribute to an increased risk of foodborne illness but failure to correct this violation may lead to the occurrence of a priority violation. For example, hand washing soap and paper towels not available at hand wash sink (may lead directly to food employees not properly washing hands when required).
- Core Violation
- Minor violation that relates to general maintenance and sanitation (e.g. No sign reminding employees to wash hands).
- Cutting Edge Program
- All county food-related establishments can partner with Maricopa County to implement a proactive approach to reducing foodborne illness risk factors by implementing food safety systems that include policies, training, and verification processes. Partners enrolled in the Cutting Edge Program receive an A+ when an A is earned.
| Violation Category | Grade A | Grade B | Grade B | Grade B | Grade B | Grade B | Grade B | Grade B | Grade C | Grade C | Grade C | Grade C | Grade C | Grade C | Grade D | Grade D |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Priority | 0 | 0 | 0 | 0 | 0 | 1 | 1 | 1 | 0 | 1 | 1 | 2 | 2 | 2 | more than 2 | more than 3 |
| Priority Foundation | 0 | 1 | 2 | 3 | 4 | 0 | 1 | 2 | 5 | 3 | 4 | 0 | 1 | 2 | more than 3 | more than 0 |
Any legal action for a pattern of non-compliance or permit suspension results in a D.