Inspection Report

Business Name
Cyclo Vietnamese Cuisine
Business Address
1919 W CHANDLER BLVD CHANDLER AZ 85224
Permit Number
FD2403739
Permit Type
Food Establishment - Eating & Drinking
Inspection Purpose
Food Routine Inspection
Inspection Date
7/7/2026
Grade
Not Participating
Priority Violation
6
Inspection Status
Re-inspection required

Violations

Violation #: 1

Description: Person in Charge Present, Demonstrates Knowledge, and Performs Duties

Comments:

2-103.11 (A-N) and (P) - Priority Foundation: Person-In-Charge-Duties; Performs Assigned Duties Addl Notes: PIC was unable to provide proof that any employees hold a valid food handler certification. One employee stated they had a food handler certificate but was unable to provide the certificate at the time of inspection. Discussed with PIC that all food employees must hold a food handler certificate. Discussed that food handler certificates provide relevant food safety training that may have prevents multiple priority violations, especially pertaining to hand washing and food holding temperatures. Provided owner with a list of ANSI food handler certification programs in English and other languages. A person-in-charge is required onsite at all times, must demonstrate adequate knowledge, and perform all duties as required. Corrective Action: Corrected at time of inspection.

Violation #: 2

Description: Certified Food Protection Manager

Comments:

2-102.12(A) - Core: Certified Food Protection Manager. For a permanent fix to this violation, check out these resources on our website. https://www.maricopa.gov/5114/Food-Restaurants Addl Notes: No CFPM onsite at the time of inspection. A Certified Food Protection Manager (CFPM) is required to be on the premises during all hours of operation. Corrective Action: Correct prior to next routine inspection.

Violation #: 6

Description: Proper Eating, Tasting, Drinking, or Tobacco Use

Comments:

2-401.11 - Core: Eating, Drinking, or Using Tobacco Addl Notes: Observed an employee smoking at the back kitchen entrance and within 20 feet of the entrance. Observed tobacco smoke entering the establishment. To ensure food safety, prevent physical contamination and the transmission of disease; employee eating, drinking, beverage storage, and using tobacco must be done in an approved area. Corrective Action: Corrected at time of inspection.

Violation #: 8

Description: Hands Clean and Properly Washed

Comments:

PRIORITY VIOLATION-2-301.12 - Priority: Cleaning Procedure. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4573/AMC-Toolbox: Handwashing.

Addl Notes: Observed an employee wash their hands without soap at the back hand sink that was not stocked with soap. Employee properly washed hands at handwash sink at time of inspection. Discussed the importance of proper hand washing procedures with the person-in-charge (PIC). Proper handwashing procedure is to rinse hands with warm water, scrub with soap for 10-15 seconds, rinse with warm water, dry with approved drying provision, and turn off in a manner to prevent re-contamination of hands. Entire process should take approximately 20 seconds for full and proper handwashing to prevent spread of pathogens and contamination Corrective Action: Corrected at time of inspection.

PRIORITY VIOLATION-2-301.14 - Priority: When to Wash. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4573/AMC-Toolbox: Handwashing.

Addl Notes: Observed employees returning to work after changing tasks without removing gloves or washing hands, including after re-entering the establishment after going outside, after touching their hat, after handling dirty dishes, after smoking, and after handling a broom. Discussed the importance of proper hand washing and when hand washing is required with the person-in-charge (PIC). Hands must be washed at any time contamination occurs and when changing tasks. Employee properly washed hands at handwash sink at time of inspection. Corrective Action: Corrected at time of inspection.

Violation #: 10

Description: Adequate Handwashing Sinks, Properly Supplied and Accessible

Comments:

6-301.11 - Priority Foundation: Handwashing Cleanser, Availability. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4573/AMC-Toolbox: Handwashing. Addl Notes: No hand soap at the hand wash sink near the back door. Handwash sinks must be supplied with hot water of at least 100°F, soap and an approved hand drying provision at all times. Facilities must be maintained in a condition that promotes handwashing. PIC provided soap for handwash sink at time of inspection. Corrective Action: Corrected at time of inspection.

Violation #: 16

Description: Food-Contact Surfaces: Cleaned and Sanitized

Comments:

PRIORITY VIOLATION-4-501.114 (A-E) - Priority: Manual and Mechanical Warewashing Equipment, Chemical Sanitization- Temperature, pH, Concentration and Hardness. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4574/AMC-Toolbox---Food-Contact-Surfaces.

Addl Notes: Observed a 0ppm chlorine concentration from the low temp dishwasher after priming and running multiple times. PIC stated they look for 25ppm chlorine sanitizer. Food-contact surfaces must be properly sanitized after washing and rinsing. Discussed the importance of proper sanitizer levels and proper monitoring of sanitizer levels (50-100ppm chlorine). Food-contact surfaces were properly sanitized in the 3 comp sink at time of inspection. Corrective Action: Corrected at time of inspection.

Violation #: 22

Repeat Violation

Description: Proper Cold Holding Temperatures

Comments:

*Second consecutive repeat violation*

PRIORITY VIOLATION-3-501.16(A)(2) and (B) - Priority: Time/Temperature Control for Safety Food, Cold Holding. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you.https://www.maricopa.gov/4576/AMC-Toolbox---Cold-Holding.

Addl Notes: Observed a box of raw, shelled eggs stating "keep refrigerated" stored on the dry storage rack at room temperature measuring 76*F with a probe thermometer. PIC stated the eggs had been on the shelf more than 4 hours. Observed fresh rice noodles in a container on the cook line measuring 74*F. Observed butter on the cook line held at room temp measuring 76*F and two recently added sticks of butter between 50-55*F. PIC stated the butter had been out since open (less than 4 hours) and noodles are typically used within 30 minutes. Observed multiple TCS foods in the prep cooler held above the fill line with internal temperatures ranging from 46-60*F including beef tendon, tripe, shrimp, meatballs, brisket, and bean sprouts. PIC stated the foods had been in the cooler less than 4 hours since opening. In the produce cooler, observed an ambient air temp on the top of the cooler at 36*F and 44*F at the bottom. Inside the cooler, observed cut cabbage, bean sprouts and tofu at 50*F in the bottom of the cooler. Only non-TCS foods and whole produce was observed in the areas of the cooler capable of maintaining TCS foods at 41*F or below. Observed boxes and plastic bags tightly packed on all levels of the upright cooler restricting airflow to the lower levels of the cooler. Advised PIC to only store TCS foods near the cooler fans and to re-arrange cooler to allow of more optimal airflow to all areas of the cooler. PIC stated the foods had been in the cooler less than 4 hours. PIC voluntarily discarded the eggs at the time of inspection. All TCS foods improperly cold held were relocated to alternative functioning refrigeration unit to rapidly cool to 41°F at time of inspection. Except during preparation, cooking, cooling or when time is used as a control all TCS foods must be maintained at 41°F or below. Eggs not treated to destroy Salmonellae can be stored in equipment that maintains an ambient air temperature of 45°F or below. Discussed re-arranging prep cooler so animal proteins and cut leafy greens and sprouts can be held below the fill line and other non-TCS foods may be stored above. Corrective Action: Corrected at time of inspection.

Violation #: 33

Repeat Violation

Description: Proper Cooling Methods Used; Adequate Equipment for Temperature Control

Comments:

*Second consecutive repeat violation*

3-501.15 (A) - Priority Foundation: Cooling Methods. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4617/AMC-Toolbox---Cooling. Addl Notes: Observed sealed and stacked bags of cooling meatballs, sliced pork and sliced beef in the reach in cooler with internal temperatures ranging from 49-60*F when measured with a probe thermometer. Observed covered and stacked cooling rice noodles at the bottom of the reach in cooler with more than 8 inches of cooling food in each containers with temperatures ranging from 88-110*F. Observed a covered pan of cooling rice between 50-55*F and a pan of cooling fried tofu at 62*F on the prep cooler on the line. PIC stated the all other foods had been prepared less than 2 hours prior. Per PIC, the tofu and rice had been cooked less than 4 hours prior and were air cooled before placing in the prep cooler. All TCS foods cooling were moved to the freezer in a single layer to allow for rapid cooling. TCS foods must be cooled in: uncovered/loosely covered, shallow containers less than 4 inches deep, in equipment designed to rapidly cool, by using an ice bath, by using ice as an ingredient, or another effective means. Advised PIC that prep coolers are not intended or approved to cool TCS foods and should only be used to store already cooled foods. Corrective Action: Corrected at time of inspection.

Violation #: 38

Description: Insects, Rodents and Animals not Present

Comments:

6-202.15 - Core: Outer Openings, Protected Addl Notes: Observed the back door opened and insufficiently screened with a magnetic screen door that does not extended the entire height of the door and was opened at the time of inspection. Observed food prep occurring near the back door. Advised PIC to keep outer entries closed when not actively being used or if not effectively protected using a screen or air curtain. PIC closed the back door at the time of inspection. Corrective Action: Corrected at time of inspection.

Violation #: 51

Description: Plumbing Installed; Proper Backflow Devices

Comments:

PRIORITY VIOLATION-5-202.13 - Priority: Backflow Prevention, Air Gap

Addl Notes: Observed a spray head and garden hose connected to the water line outside the back of the establishment in use without a backflow or air gap with the end of the sprayer stored inside the 3 compartment sink. PIC stated the hose is used for pre-cleaning dishes. All plumbing must be maintained in good repair at all times. Discussed a physical air gap is required if using a spray hose. Provided examples to PIC of approved 3 comp sink spray head setups. Discussed connected hoses must be attached to a backflow device such as a mop sink AVB. PIC disconnected the hose at the time of inspection. Corrective Action: Corrected at time of inspection.

PRIORITY VIOLATION-5-203.14 - Priority: Backflow Prevention Device, When Required

Addl Notes: Observed insufficient backflow (dual check valve) at the reverse osmosis (RO) water filter above the ice machine. All testable backflow devices must be certified. All RO systems must have an approved reduced pressure zone assembly backflow device meeting ASSE 1013 standards installed upstream from RO system. Provide an approved backflow device prior to re-inspection. In lieu of installing a backflow, the establishment may also remove the acidifying elements of the filtration system (the RO element) or remove the system. Corrective Action: Correct prior to re-inspection.

Comments/Details

A re-inspection will take place on 7/10/2026 to ensure priority violation #51 has been corrected.

See INSP-127806-2026 for Responsible Party Signature.
No County legal action will result from this inspection.

"A" for Food Safety

Through our grading system, Maricopa County Environmental Services Department provides at-a-glance indications of how food establishments perform during food safety inspections. This system is designed to grade food establishments in terms of food safety requirements and provide recognition to those who choose to participate.

How does it work?

The issuance of grade cards to food establishments is based on voluntary participation. The person in charge, who is present during the inspection, will be asked whether they would like to participate in the Grading System. This will be decided prior to each inspection. If an establishment does not participate in the Grading System, Not Participating or NP will appear on the inspection report, and the inspection will still occur. If an establishment does participate, a grade of A, B, C, or D will be determined at the conclusion of the inspection using the Grading System chart below. Participating establishments will then be provided with a grade card that can be posted in the establishment. The status of the establishment’s grade will also appear on the Restaurant Ratings page of the department’s website.

How can I determine the grade?

The Grading System chart can be used to determine grades earned for establishments that do not participate. Grades are determined by the number of Priority and Priority Foundation violations received at the time of inspection. Violation types are defined in general terms below.

Definitions

Priority Violation
Major violation that directly contributes to increasing the risk of foodborne illness or injury (e.g. Food employees do not properly wash hands when required).
Priority Foundation Violation
Minor violation that does not directly contribute to an increased risk of foodborne illness but failure to correct this violation may lead to the occurrence of a priority violation. For example, hand washing soap and paper towels not available at hand wash sink (may lead directly to food employees not properly washing hands when required).
Core Violation
Minor violation that relates to general maintenance and sanitation (e.g. No sign reminding employees to wash hands).
Cutting Edge Program
All county food-related establishments can partner with Maricopa County to implement a proactive approach to reducing foodborne illness risk factors by implementing food safety systems that include policies, training, and verification processes. Partners enrolled in the Cutting Edge Program receive an A+ when an A is earned.
Grading System The matrix below is used to grade food inspections under the voluntary grading system.
Violation Category Grade A Grade B Grade B Grade B Grade B Grade B Grade B Grade B Grade C Grade C Grade C Grade C Grade C Grade C Grade D Grade D
Priority 0 0 0 0 0 1 1 1 0 1 1 2 2 2 more than 2 more than 3
Priority Foundation 0 1 2 3 4 0 1 2 5 3 4 0 1 2 more than 3 more than 0

Any legal action for a pattern of non-compliance or permit suspension results in a D.