Inspection Report

Business Name
Cyclo Vietnamese Cuisine
Business Address
1919 W CHANDLER BLVD CHANDLER AZ 85224
Permit Number
FD2403739
Permit Type
Food Establishment - Eating & Drinking
Inspection Purpose
Food Routine Inspection
Inspection Date
4/2/2026
Grade
Not Participating
Priority Violation
3
Inspection Status
Completed

Violations

Violation #: 15

Description: Food Separated and Protected

Comments:

PRIORITY VIOLATION-3-302.11 (A1-2) - Priority: Packaged and Unpackaged Food-Separation, Packaging, and Segregation; Protection from Cross Contamination. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4621/AMC-Toolbox---Cross-Contamination.

Addl Notes: Observed raw animal proteins improperly stored above RTE foods including raw beef and fish stored above RTE pho broth, raw Chinese sausage stored above lemongrass, raw shelled and pooled eggs stored above RTE peas, and cooked meats. All raw animal proteins must be stored below ready-to-eat (RTE) foods and stored according to cooking temperature at all times to prevent cross contamination. PIC properly stored all raw animal proteins according to the final cooking temperature based on the cooking parameters in § 3-401.11 of the Food Code. Corrective Action: Corrected at time of inspection.

Violation #: 20

Description: Proper Cooling Time and Temperatures

Comments:

PRIORITY VIOLATION-3-501.14 - Priority: Cooling. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4617/AMC-Toolbox---Cooling.

Addl Notes: Observed 2 large stock pots of cooling pho broth in the bottom of the reach in cooler with a large fat cap on top of the broth. Observed more than 16" of cooling broth at 46-47*F when measured with a probe thermometer. Per PIC, the pho was cooked yesterday and placed in the cooler overnight. All TCS foods improperly cooled were discarded by PIC at time of inspection. Cooked TCS foods must be cooled from 135°F to 70°F within 2 hours, and from 70°F to 41°F within 4 hours for a total of 6 hours for cooling. Corrective Action: Corrected at time of inspection.

Violation #: 22

Description: Proper Cold Holding Temperatures

Comments:

PRIORITY VIOLATION-3-501.16(A)(2) and (B) - Priority: Time/Temperature Control for Safety Food, Cold Holding. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you.https://www.maricopa.gov/4576/AMC-Toolbox---Cold-Holding.

Addl Notes: Observed the ambient air temp in the prep cooler at 45*F when measured with a min/max thermometer. Inside the cooler, observed TCS foods holding between 50-52*F including cut cabbage, milk, half and half, and TCS coffee with milk. All TCS foods improperly cold held were relocated to alternative functioning refrigeration unit to rapidly cool to 41°F at time of inspection. Except during preparation, cooking, cooling or when time is used as a control all TCS foods must be maintained at 41°F or below. Eggs not treated to destroy Salmonellae can be stored in equipment that maintains an ambient air temperature of 45°F or below. Advised the PIC the prep cooler is set up in a way that allows the fan to blow cold air into the environment and does not capture cold air. Advised PIC on proper setup, or to change the cooler to a reach in cooler. Also observed RTE rice noodles held at room temp measuring 55-59*F with a probe thermometer. Per PIC, the noodles are used within a few hours and had been out for approximately 1 hour. Advised PIC rice noodles are TCS and require time or temperature control. PIC filled the bucket with ice water to rapidly cool the noodles to 41*F. Corrective Action: Corrected at time of inspection.

Violation #: 23

Description: Proper Date Marking and Disposition

Comments:

3-501.17 - Priority Foundation: Ready-To-Eat Time/Temperature Control for Safety Food, Date Marking. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4125/Food-SafetyOperator-Resources. Addl Notes: No date marks observed on TCS foods prepared more than 24 hours prior including spare ribs, soup, cooked meatballs, bbq pork, brisket, beef tendon, and sausage. Per PIC, all foods were prepared 4/1/2026 except the spare ribs which were prepared 3/31. All RTE/TCS foods were properly date marked at the time of inspection. RTE/TCS foods requiring date marking must be date marked within 24 hours and sold or discarded after 7 days (including the day it was made as day 1). Corrective Action: Corrected at time of inspection.

Violation #: 33

Description: Proper Cooling Methods Used; Adequate Equipment for Temperature Control

Comments:

3-501.15 (A) - Priority Foundation: Cooling Methods. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4617/AMC-Toolbox---Cooling. Addl Notes: Observed sealed and stacked bags of cooling meatballs and cooked sliced beef in the reach in cooler with internal temperatures ranging from 52-99*F when measured with a probe thermometer. Observed the cooked meats stacked approximately 12 inches high. Per PIC, the foods had been cooked less than 1 hours before being bagged and placed in the cooler. All TCS foods cooling were moved to the freezer in a single layer to allow for rapid cooling. TCS foods must be cooled in: uncovered/loosely covered, shallow containers less than 4 inches deep, in equipment designed to rapidly cool, by using an ice bath, by using ice as an ingredient, or another effective means. Corrective Action: Corrected at time of inspection.

Comments/Details


No County legal action will result from this inspection.

"A" for Food Safety

Through our grading system, Maricopa County Environmental Services Department provides at-a-glance indications of how food establishments perform during food safety inspections. This system is designed to grade food establishments in terms of food safety requirements and provide recognition to those who choose to participate.

How does it work?

The issuance of grade cards to food establishments is based on voluntary participation. The person in charge, who is present during the inspection, will be asked whether they would like to participate in the Grading System. This will be decided prior to each inspection. If an establishment does not participate in the Grading System, Not Participating or NP will appear on the inspection report, and the inspection will still occur. If an establishment does participate, a grade of A, B, C, or D will be determined at the conclusion of the inspection using the Grading System chart below. Participating establishments will then be provided with a grade card that can be posted in the establishment. The status of the establishment’s grade will also appear on the Restaurant Ratings page of the department’s website.

How can I determine the grade?

The Grading System chart can be used to determine grades earned for establishments that do not participate. Grades are determined by the number of Priority and Priority Foundation violations received at the time of inspection. Violation types are defined in general terms below.

Definitions

Priority Violation
Major violation that directly contributes to increasing the risk of foodborne illness or injury (e.g. Food employees do not properly wash hands when required).
Priority Foundation Violation
Minor violation that does not directly contribute to an increased risk of foodborne illness but failure to correct this violation may lead to the occurrence of a priority violation. For example, hand washing soap and paper towels not available at hand wash sink (may lead directly to food employees not properly washing hands when required).
Core Violation
Minor violation that relates to general maintenance and sanitation (e.g. No sign reminding employees to wash hands).
Cutting Edge Program
All county food-related establishments can partner with Maricopa County to implement a proactive approach to reducing foodborne illness risk factors by implementing food safety systems that include policies, training, and verification processes. Partners enrolled in the Cutting Edge Program receive an A+ when an A is earned.
Grading System The matrix below is used to grade food inspections under the voluntary grading system.
Violation Category Grade A Grade B Grade B Grade B Grade B Grade B Grade B Grade B Grade C Grade C Grade C Grade C Grade C Grade C Grade D Grade D
Priority 0 0 0 0 0 1 1 1 0 1 1 2 2 2 more than 2 more than 3
Priority Foundation 0 1 2 3 4 0 1 2 5 3 4 0 1 2 more than 3 more than 0

Any legal action for a pattern of non-compliance or permit suspension results in a D.